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4.2 | 390 Reviews

5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

LG WT7400CW

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity
  • TurboWash3D™ Technology / 6Motion™ Technology
  • Smart Pairing™ and ThinQ® Technology with ThinQ Care

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

See More

 
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See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

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Powerful Clean in 29 min

Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

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Warranty & Certifications

1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

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Fit More in Every Load.

With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

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Smooth Surface Helps Prevent Snags

Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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The Ultimate Laundry Hack

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

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Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Powerful Clean in 29 min Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Warranty & Certifications 1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

Fit More in Every Load. With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

Smooth Surface Helps Prevent Snags Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

The Ultimate Laundry Hack With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity
  • TurboWash3D™ Technology / 6Motion™ Technology
  • Smart Pairing™ and ThinQ® Technology with ThinQ Care
  • Water Plus
  • ColdWash™ Technology
  • NeverRust™ Stainless Steel Drum
LAUNDRY APPLIANCE CAPACITY
Capacity 5.5 cu. ft.
SUMMARY
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLE7400WE
Gas Dryer Option DLG7401WE
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 1
ENERGY STAR® Certified Yes
IMEF 2.76
IWF 3.2
WASHER PROGRAMS
No. of Washer Programs 8
Washer Programs Pre-wash+Normal, Bedding, Deep Wash, Delicates, Heavy Duty, Normal, Speed Wash, Tub Clean
No. of Washer Options 16
Washer Options Add Garmets, Signal, Control Lock, Tub Clean, Rinse+Spin, Stain Care, TurboWash®, Cold Wash, Delay wash, Extra Rinse, Remote Start, Soak, Speed Wash, Spin Only, Water Plus, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Hot, Semi Warm, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash 3D®
ColdWash™ Option Yes
SmartRinse™ Jet Spray System Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
SlamProof™ Lid Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
MOTOR
Axis Vertical
Max RPM 950
Motor Type Inverter Direct Drive Motor
IMPELLER/AGITATOR
Impeller Yes
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel
Lid Silver - Transparent Glass
NeveRust™ Stainless Steel Drum Yes
NeveRust™ Stainless Steel Washplate Yes
POWER SOURCE
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
DIMENSIONS
Carton (WxHxD) 29 5/8" x 46 3/8" x 31 3/8"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 140 lbs.
Weight (Product) 132.3 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174026625

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,556K 02/20/2023

Owner's Manual Spanish 5,594K 02/20/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

79% of reviewers recommend this product.

1 Stars

Faulty TechnologyWasher Didnt Last a Year

Mimistace 2/27/2024

Ive had this washer for 7 months and it has become permanently off balance. I called a technician and he said this washer uses shock absorber technology that is known in the industry to fail. Replacement of the shock absorbers costs over $400. It is inexcusable that a washer isnt designed to last a year. LG should issue a recall for this model and stop putting this faulty technology their machines.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great features poor reliability

Dana1957 2/27/2024

The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Features

Newbie to LG 2/23/2024

Washes great and dryer is good. Only one thing is at times pushing in right spot to start both not fan of buttons as I expected better.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Lots of features

Judy 79 2/18/2024

We bought our washer about a year ago and we are so happy we did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Washer

Oklahoma Phyllis 2/18/2024

It does clean good but sometimes the start button on it and the dryer are hard to pinpoint to push in right spot for it to start.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful washer

Laurie 1961 2/13/2024

I bought my new washer in September. After a month it has been nothing but problems. I reached out to my sales person and repair department. They have been to our house 2-3 times already and nothing has been fixed. I truly feel this washer is a lemon. Multiple parts have been ordered but my I fear it will never work like it should. This is a brand new washer that is acting like its 10 years old.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great investment

naja20 2/11/2024

My washing machine unexpectedly quit. I needed a new machine immediately to keep up with my familys daily wash loads. After comparing many machines manufacturers stores and ratings I decided on the LG model. It definitely was a smart purchase. Im so impressed with the efficiency of this washing machine I can do very large loads of laundry in half the time my previous machine did. Were saving water energy time and money and Im getting thoroughly clean clothes. I would highly recommend this machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Need to be an Engineer.

Chabs2 2/11/2024

Product is good. Unfortunately you almost have to be an Engineer to operate it properly. On some loads I kept getting an E6 error message. These cycles did not finish and did not spin leaving the clothes still soaked in water. Had to turn off and then turn on again and just do the spin cycle to expel the water. I found that when programming the cycle that if the spin cycle height is not programed properly then the spin cycle does not function and you get the E6 error message. Looked up the E6 error message and it is the only message that calls for a service call. It does not need a service all. Just the proper selection for the cycle. Apparently the sensing on the particular cycle does not over ride it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Meets everything I wanted

Jo7548 2/8/2024

We bought our new machine 2 weeks ago and no sooner was it installed that i put in my first wash. Happy Happy Love the LG products and this washing machine is an perfect example. It met all my wants - no agitator large capacity and speed wash. So far it lives up to its brand
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large capacity

Davedawg 2/8/2024

great capacity and cleaning capability. Easy to use controls and modifiers too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

soozque 2/2/2024

I bought this a month ago and very happy with it. I have the LG stackable in our second home and very happy with those as well
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not in love with it.

Eveee 2/2/2024

I am not happy with this machine. First the pressure sensor had to be replaced because it was not adding enough water. Now its skipping the rinse cycle if I do a normal or speed wash. For this they replaced the control panel. Its still doing it. I was told to do an extra rinse to overcome this issue but when I choose extra rinse the machine changes from normal wash to a deep wash which fills the tub to the top. So now I have to either use heavy duty or delicate for it not to skip the rinse cycle OR I can use the normal cycle twice once with soap and once without. So annoying.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Melia Ochoa Reid 1/29/2024

Love my washier Its in the garage and I love that its WiFi So I can just wait till it tells me its done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG is the best

tag8 1/29/2024

We had an LG for 14 yrs When it no longer worked the automatic choice was LG again Installation was the next day with Lowes
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Good

Luke207 1/29/2024

Large capacity and very quiet. App is easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG Washer Review

Sharon4648 1/28/2024

My old washer failed two weeks ago and I was able to purchase this highly rated LG energy efficient washer and have it delivered the next day This washer has a far deeper tub to accommodate larger loads like my bed comforter I really like all of the wash spin temperature and soil options. I appreciate the dispenser system for the detergent and fabric softener which my former machine did not have. It is a very quiet machine and the cycle-ending chimes are fun I highly recommend this product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great Washer Does ... does the job.

LaundryWoman 1/26/2024

At 5.5 cu ft...this holds a lot of laundry. With Normal wash some of the detergent gets stuck on the cloths that are on top. I have to use Deep Wash so that water covers all of the laundry. We are using the Extra High Spin .... however the clothes seems to be damp...comparing it to our front load LG Washer. The LG Front Load WM3470HVA does a great job of removing the dampness on the laundry. The top load washer does not shake the house compared to the front load washer. If your height is less than 5 ft 6 in......you will have a hard time getting out all of those clothes in the washer. This washer is deep...you might need a stepping stool to be able to retrieve all of the laundry if your height is less than 5 ft 6 inches. Since this washer does not have an agitator....it is best to put the dirtiest clothes at the bottom of the washer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

Bluesfan 1/25/2024

We have had the LG washer for almost 2 months now and we could not be happier with how great this washer is. The large capacity is great and the programming functions are very useful and user friendly.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Metallic Clanking Noise during rinse cycle

APS80 1/23/2024

Overall I like this machine so far after only 6 uses but I am hearing a metallic clanking type noise when the machine is in the Rinse cycle and the tub is moving back and forth when set on Heavy Duty. Is this normal?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Seems pretty good so far

Washlady0288 1/19/2024

I mostly like the washer. I wish LG or the manual could give me more information about how the different cycles work because Im never sure which cycle to use. Im starting to think all the options are just marketing and Im better off just running a normal load and changing my options manually. That being said I love the large size although I hate running small loads now. Wish the washer was faster but it seems to clean pretty well. I dont think it gets pet fur off my clothes nearly as well as my 23 year old washer but using the deep wash option helps. My clothes do usually seem pretty clean when I take them out of the washer. I have also drastically reduced the amount of detergent Im using though so not sure if its the washer or using less soap that makes my clothes seem cleaner and softer lol. Probably both.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Big tub

JennDenn79 1/16/2024

Love the big tub in this washing machine. It is hard for me 53 to reach clothes at the bottom. This would be something to consider for people like me. I love that the app on my phone lets me know when the wash is complete. Very helpful for busy people or if youre not around the machine. I do wish that you could set a wash to start from your phone but otherwise you can set for a delayed start. Clothes seem clean when complete and there is a nice little tune that plays when its finished. It can be kinda loud when running but not for the entire time its running. Only during certain cycles do you hear it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quiet huge smart yet simple Happy Mom

Dukesladylili 1/15/2024

I bought my new LG washer and dryer and I am so happy I did I did a lot of research online and by word of mouth recommendations from many consumers and heard nothing but good things about LG especially RELIABILITY which was the most important factor for me in my decision. I love the smart feature on the LG app The best thing about this washer is the full stainless steel tub and its HUGE and I can still reach inside to get my closes out haha even though I am about 55. I did choose the option without the agitator because as a mother I do a lot of clothes and I wanted room. I was concerned with the cleanliness without the agitator and it cleans the clothes just find without it It does have different options for soiled cycles which I like too. Also I love the water plus feature because the new efficient washers only let you use so much water when you may need more to make sure the clothes really get clean and this washer does I love the different settings and how simple the controls are and how you can set them any way you want. I love that the lid locks while in use but you can pause a wash if needed to. Also the lid closes slowly so you dont have to worry about the lid slamming down on you like my old one did This thing is quiet and beautiful I hope to have this for a very long time
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Its okay I guess

tmiller12r 1/14/2024

Meh. Nothing special in my experience. Some common sense functions such as spin only since the original cycle didnt do well enough are not easily apparent. Engineers too clever for their own good.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

So far so good

Mb715045 1/10/2024

Bought this washer a year and a half ago and so far so good. Only reason not saying excellent is that other washers Ive had had problems after just a year of use.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Wowza

She69 1/7/2024

Wow what a large capacity washer. Love how you can run remotely.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Pros and Cons

RuthinAZ 1/6/2024

I bought this about three weeks ago and so far I am satisfied with the cleaning ability of the washer. Ive never had a washer that SENSES the weight of the load and automatically produces the correct amount of water. It seems to work out alright but sometimes it appears as if there is not enough water. I like the glass lid on top so that I can see what is going on. I like the music it plays when the load is finished as I didnt have any notice on my older washer. The options on the display are easy to use. The washer is bigger than my last one and I had to buy a step stool so that I could reach the bottom of the tub. That is a pain in the neck. I miss a Permanent Press setting on the washer and am still trying to figure out whether Normal or Delicate works better. I probably wont ever connect the washer to WiFi. I am past 65 and dont see the necessity of doing it. I believe its a generational thing.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Disappointing

MaryK45 1/6/2024

Actual workings of this product do not match the description. Pretty sure there is also an issue with the computer elements in the washer. Contacted customer service several times but little to no help provided. Would not arrange service call even though still under warranty without a $80 walk in the door fee. Ive always had good luck with LG products but with the response from LG on this one never again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quiet Short Cycles

Ironmike1845 1/4/2024

After running many different size loads of different fabric types I am quite pleased with this machine. I was surprised to see that the cycles for most normal loads are shorter than the machine we replaced. I am very impressed at how quiet the machine runs. The only thing I have found to be a little irritating is that getting the small liquid detergent receptacle out of drawer to empty the water is a little tricky. Other than that all is well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Value

 
1 Stars

This Washer Will Break Only A Matter Of Time

JJL98 12/31/2023

Ive had this washer for 1 year and 2 months. Tried to do a load of laundry yesterday and there was no power to the machine. I checked my outlet and the breaker to make sure it wasnt tripped and the outlet has power meaning the issue is with the machine. Since they only offer 1 year warranties they do not cover this. They said a repair would cost $350. So I have been trying to figure out how to fix it on my own. I first watched video through LG and their entire video was about things being wrong that are not the washers fault. Then at the end they said if none of those work call us for a repair. I found some helpful YouTube videos however that told me the two main problems that would cause this issue. The first is the noise filter which I check and is fine. The next issue is the control board. So I am in the process of trying to replace the control board however I cannot remove this board for the life of me. It is clipped in in every spot and no matter how hard I try to unclip it I cannot. So I am unable to find the part number for the control or be able to replace it. After talking to a LG agent through chat they said they cannot provide me with the part number but I can check their parts website to find the replacement. However when I put my model number in on the website they say that it doesnt have any matches. This machine seems intentionally poorly constructed to force buyers to either go through them to replace or buy a new washer. Do not buy this washer and I do not recommend buying any appliances from this company.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sorry I purchased.

Luika 12/30/2023

I purchased this washer about a month ago and I have had problems from the get. I have called customer service several times to no avail. I am seriosly considering sending it back. The little lights do not work. I tried a hard reset and that did not work.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Clothes come out out clean

Gram55 12/27/2023

Really like this washer still getting used to the features. Not sure on how this turbo wash cycle works sometimes its on and other times it not
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Pass on this model

DIYbina 12/22/2023

While this unit is a cleaning champ I can no longer stand behind it nor LG washing machines. the quality and workmanship from the factory is poor. Ive received and returned 2 brand new units from Lowes. Each unit has corrosion in the drum along the seam where the side wall meets the impeller bottom. *My 10 year old previous model of this unit doesnt have a speck of rust on the drum. The bad continues LG customer support is nearly nonexistent. They lack empathy and compassion for customers. After an hour phone call and 3 days later over text LG never got back to me or found/sent a technician to inspect. I was merely given a 15 off discount towards a new purchase from LG website but they dont even deliver to my area. Abilene Tx is not a small town. Thankfully a Lowes manager took the original back and sent a replacement. As mentioned it was rusted too and I refused the delivery. Im extremely disappointed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed

Sandra gardea 12/18/2023

Bought 2 months ago. Top load washer and dryer. Doesnt drain well at times and dryer not drying throughout.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Honest Review

DisappointedOK 12/18/2023

This washer has been a huge disappointment. I am a faithful LG consumer but I will no longer buy this brand. Turns out a stainless steel tub is only stainless walls. The bottom is painted plastic which is coming off with every load. When I complained I was told that aesthetics are not covered by the warranty. If I want to replace the defective part it will cost $300 out of my pocket. I did not get this product free or at a discount but they make you click that box below to submit a review. Thats my honest review
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features and performance

JoRivera 12/17/2023

Bought this washer a month ago. Great performance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Warranty Service Improvement Needed

MR23 12/13/2023

My wife and I bought this washer in June 2023. Within 4 months the machine had stopped working. Frustratingly it took a month for LGs service contractor to finally come to replace the drain pump. The machine appears to be working fine now. We are pleased with the capacity and functionality of the washer. The warranty service needs improvement.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Long time user of LG washing machine

tmb484 12/12/2023

I have been using LG washers for almost 8 years now. I bought this particular washing machine about a year ago. I am a heavy user as I have a big family. This washing machine has held up well under heavy use. I love all the different settings and features. The capacity is amazing. I can easily fit my large comforter. My only complaint is that sometimes when I open it the lid makes a popping sound.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features.

Wpamb 12/10/2023

I bought this washing machine weeks ago. It has performed nicely so far. Music to indicate wash cycle is complete is a nice feature.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Pay attention to the illustration for loading

TRAPKXK 12/9/2023

The washing machine does a great job of cleaning clothes and sheets can notice an appreciable difference in the cleaning. The machine is very sensitive to loading you must load it the way it is shown in the very tiny illustration in the TOP-LOADING WASHER QUICK GUIDE general tips for models with an impeller.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Bad washing

ddaadddd 12/8/2023

Doesnt wash very well. Could wash much better if not the middle thing
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Its not the product its the service

Rachel47 12/8/2023

This review is less about the product than the disastrously terrible service you offer....When I had a problem with the washer your representatives were simply pathetic with one or two exceptions... They knew nothing about the product and got off the phone and left me on hold for ridiculously long times to check the manual in addition some were rude as well as incompetent....Based on service your success as a company is a miracle on par with the miracles of Jesus....Get quality people to represent your company I am still waiting for a response to my last communication and the confirmation of the promised extended warranty.......
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Noe2023 12/5/2023

I bought my washing machine almost 4 months ago and it has been a month that it has been having problems. It shows E6 every now and then and I cant wash my clothes. the technician came over and couldnt find anything wrong or any foreign object inside: and of course the washing machine started working with him. After two days the E6 started showing again on the display. This time I would wait turn it on again and would work. It has been like this for two weeks. I called the LG 800-243-0000 and mentioned the problem to the customer service and supervisor. One of the supervisors advice was that the load was small. If that is the case it should show another kind of Error. Today I am very sad that the E6 is showing again it doesnt matter if I wait to turn it on again or not. It wont work. I have two family members in wheelchairs and I cant wash their clothes.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Last LG I buy

Pmnolg 12/5/2023

The product is noisy leaves water in my detergent cups and customer service told me to call Home Depot. After of course being asked to speak to bots to trouble shoot. Unhappy with the product and even more unhappy with customer service.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great features.

Wpamb 12/4/2023

I bought this product about a month ago and so far pleased with it.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

Vince51 12/4/2023

Great washer. This is the first washer that Ive bought new in decades. Its nice Didnt know what I was missing. This washer has everything I need. If youre looking for a new washer I can recommend this one. Im a single guy and not a heavy user but wow it does everything I need
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not worth the trouble. Id recommend non-LG.

EWGZ 11/30/2023

I purchased this from Lowes for $970 back in June 2022. Had it just over a year before it started throwing an IE error code. Id go into detail but its seems like everyone else with this washer has the exact same issue and usually happens after the warranty. Its absolutely ridiculous that you can spend a thousand dollars on a washing machine with zero support even though many other people have the same issue. Very unhappy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Love the size

Hdrjnak 11/30/2023

Great washer and very large I like the load sensor that adjusts the wash time
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Cylinder/Tub Too Deep

Mahala 11/29/2023

Theres no way to control how long the washer remains in a cycle. The inside is so deep that it causes pain to my ribs when trying to get the clothes out and Im 55. I regret buying this washing machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great washer

IcoKat 11/28/2023

Works great. Lets me know when its done quiet and large.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Learning about this Low Water Washer

Mountain Laurel 11/27/2023

New experience for me. Always had a washer with agitator and lots of water. Initially concerned there was not enough water in the large tub. Lots of rotating however. So far clothes coming out just fine. Enjoying the very large tub Can wash blankets and other bed linens easily.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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